Introduction
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🚀 Launch Smart PDF ConverterAI chatbots are changing the way websites handle customer support — fast, friendly, and available 24/7. I recently tried out Tidio and their AI agent Lyro to see how it actually works in real-world conditions.
💡 Try Tidio Free : https://get.tidio.net/SHG9
With just a few clicks, I set up a fully working chatbot for my site. Here’s everything I saw, tested, and liked — with screenshots!
💬 What is Tidio AI Chatbot?
Lyro is Tidio’s AI chatbot that claims to answer up to 70% of customer questions automatically. It supports live chat, email replies, multilingual input, and more.
⚙️ First Steps After Signing Up on Tidio AI Chatbot
Tidio gave me a clear setup checklist that made it easy to get started. The steps included:
– Installing the chat widget
– Setting up welcome messages
– Automating cart recovery
– Engaging live visitors
✍️ Customizing Flows to Automate Responses
The “Flows” feature is where you can build automated replies for different goals like sales, leads, or support.
👥 Managing Visitors and Contacts
You can track visitors in real time and manage contacts from your customer segment dashboard.
📥 Central Inbox for Multichannel Support
Tidio supports unified inboxes for Messenger, WhatsApp, Instagram, and your own mailbox.
📊 Analytics & AI Support Insights of Tidio AI Chatbot
Tidio separates AI support, human support, and leads so you can analyze each category properly. Analytics is only available on the paid plans.
💰 Pricing Overview (India)
Tidio offers plans tailored to:
– Customer service via live chat
– AI agent (Lyro) automation
– Flows-based automation
🔍 My Takeaway After Using It
After testing the interface and flows:
✅ It’s super easy to set up
✅ No coding required
✅ Perfect for beginners and small business websites
❌ Some analytics require a paid plan
❌ More advanced custom flows might need learning
Still — for a free tool that offers this much power — Tidio AI Chatbot is one of the best chatbots I’ve tested.
🛒 Who Should Use Tidio?
– Bloggers
– Shopify sellers
– Agencies with high visitor support load
– Freelancers with service-based landing pages
✅ Final Verdict
Tidio isn’t just another chatbot. Its AI agent Lyro + flow-based automation makes it a complete support solution. If you’re just starting out or want to automate FAQs, this is one of the most beginner-friendly options out there.
🎯 Ready to try it out?